FAQ

  • Your bike is shipped directly from Germany. Typical lead times are 2/3 weeks from date of shipping.

    We aim to ship bikes at the middle point of each month but can also arrange individual shipping at additional charge.

    Accessories are shipped with either Royal Mail 24 or 48 hour service and next day shipping is available if ordered before 2pm.

    Please specify this at checkout.

  • All accessories benefit from a 30 day return policy if the packaging is intact and has not been used or fitted to the bike. If you are unsure of compatibility, please reach out on the contact form to raise your return or exchange

    Returns are at the buyers expense and we encourage you to use a tracked service. Please ensure to include a copy of your order confirmation and original order number.

    Refunds are processed within a 14 day period.

    Return address: Peat & Sons Ltd, 9 Williams Way. Wollaston. NN29 7rQ, UK

  • We not only offer custom bikes and builds but can also source products from the far flung corners of the world. Seen something you’re not quite sure how to get to the UK, reach out and we’ll work with you to make this happen.

  • We currently accept the below

    Unfortunately, at this time we are unable to accept the Halfords scheme due to the large commission charged to us as a small business.