FAQ

Your bike is shipped directly from Germany. Typical lead times are 2/3 weeks for date of shipping. We aim to ship bikes at the middle point of each month but can also arrange individual shipping at additional charge.

All returns will be charged at £350 + VAT for packaging.

All accessories benefit from a 30 day return policy if the packaging is intact and has not been used or fitted to the bike. If you are unsure of compatibility, please reach out on the contact form.

We not only offer custom bikes and builds but can also source products from the far flung corners of the world. Seen something you’re not quite sure how to get to the UK, reach out and we’ll work with you to make this happen.